Buckton Fields’ Litter Bins & Dog Bins

UPDATE: 23 December 2022

Residents of Buckton Fields East may have already seen the update on First Port’s My Home Portal. Whilst the Parish Council have no involvement in the management of Buckton Fields East, First Port have kindly provided a copy of the update to us:-

“Good afternoon All,
Just a quick update on the Dog and Waste Bins.
I have had many emails and cases regarding the state of the bins. You will be please to hear we are a step closer to get new contractor in place. While the admin side is being sorted and notice given to the current contractors, please could I ask that if a bin is full can you go to another bin or take the rubbish home. I mean no offence in asking this. I have asked for the Dog waste collector to empty all bins as due to contamination the waste bin collector can’t empty the waste bins. I have asked for this to be done as a matter of urgency but as for all, we are entering the Christmas period where by a lot of companies close down. I thank you in advance for your patience and understanding.
Wishing you all festive greetings and I am looking forward to working with you in 2023.”

The Parish Council do hope that with Debbie Harrison now overseeing the management of Buckton Fields East, that residents will begin to see the expected improvements. The Parish Clerk will have limited access to emails over the Christmas period and will deal with any further queries upon her return on 3 January 2023. Wishing you all a very Merry Christmas and a Happy New Year!

UPDATE: 21 December 2022

The Parish Council are aware of extensively overflowing litter and dog bins at Buckton Fields (we have not been informed that any of the bins are located in Buckton Fields West but if that is the case please see below).

The Parish Clerk understands (but it is for First Port to confirm) that many litter bins are contaminated with dog waste and the current contractor does not have the appropriate licence to deal with dog waste. The Parish Clerk has inquired as to whether the current dog waste contractor can clear the whole of Buckton Fields East to deal with the back log, preferably before Christmas. The Parish Clerk awaits a response.

First Port have confirmed to the Parish Clerk that they are looking at putting a new contractor in place for the new year and that the My Home Portal will be updated once further information is known.

Whilst the Parish Council have no control over the management of Buckton Fields, the Council appreciates the frustration of residents and are actively trying to help resolve the issue on your behalf.

Buckton Fields East

Buckton Fields East (as shown in the image below) is now managed by First Port. They are responsible for emptying the bins and maintaining the public open spaces. Please use the My Home Portal to log any issues or email help@firstport.co.uk

As Buckton Fields West is still under construction, the bins and maintenance of the open spaces remain the responsibility of the developers. If you have any issues please email CustomerCareSouthMidlands@bloorhomes.com